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SLED FAQ (Frequently Asked Questions) If you have further questions after reading the SLED FAQ, please send a message using the COMMENTS link at the top of this page or call the SLED Help Desk in state at (800) 478-4667 or out of state at (907) 474-6564.Important information regarding local dial up SLED access If you accessed SLED using a Dial Up Connection and have no pictures visible, your questions probably fall in category I. If you are accessing SLED using a browser such as Netscape of Internet Explorer and can see the SLED graphic at the top of this page, your questions probably fall in category II.
SLED is an information delivery service. The State Library and the Rasmuson Library pay all telecommunication costs associated with SLED. Email isn't available through SLED for two reasons: (1) the two library budgets could not support the telecommunication costs to offer email accounts to the public, and (2) commercial email services are available. In some Alaskan communities, local Internet providers
offer Internet access and email accounts for a fee. Their home pages are
listed under "Alaska Internet Providers' Home Pages" on our
Alaska menu. You can also get an email account
from a national commercial provider such as America Online, CompuServe,
or Prodigy. The University of Alaska offers email accounts to students,
staff and faculty as do some school districts. A number of local bulletin
boards also provide Internet email. As community networks get organized
in some For resource and security reasons, SLED does not support FTP (file transfer protocol). If you have an Internet email account on another system, you may be able to use FTP through that system, or you may using ZMODEM or KERMIT or email files to your personal email account by using the PRINT command which gives you that choice. If you try to FTP files on SLED, the files you transfer
are written to
SLED supports downloading files from remote computers to your personal
computer using the Kermit or (faster) ZMODEM protocols. If your communications
software supports either (you can tell by looking for "Kermit"
or "ZMODEM" in the index at the back of your communications
program manual), you can choose the D (download ) option offered on any
SLED screen. The information will be temporarily downloaded to SLED and
then transferred to your own PC's hard disk using Kermit or ZMODEM. If you reach SLED via a telnet connection, SLED has a one-hour time limit
which can limit your ability to download large files. We apologize for
this inconvenience but due to our high telecommunications costs we must
limit the resource. From spring 1995 to November 1996, we had to limit
sessions to a half hour. In response to
If your communications software supports Kermit or ZMODEM and you choose
the "Use Kermit to download to the local terminal" or "Use
ZMODEM to download to the local terminal" option, the file is downloaded
to SLED's hard disk. SLED then prompts you to initiate a Kermit or ZMODEM
command which receives the file onto your PC's hard disk, usually to a
"download" subdirectory in your communications software directory.
SLED is a public access World Wide Web server but we do not offer "open"
TELNET or FTP because of the security concerns of doing so. If you find
a telnet site you'd like added to the SLED m
If you are in SLED ("SLED" appears somewhere in the upper right corner of the screen), follow the instructions at the bottom of the screen, using q to quit. If you have dialed into SLED via AlaskaNet, you will see AlaskaNet's "please log in" prompt when you quit from SLED. Just hang up your modem at that point. Note that SLED menu choices connect you to other systems. Some will give you clear instructions on how to exit their system, some will not. Usually, the instructions for quitting a system will appear either on a special SLED screen that asks if you want to connect to the remote system, or on the initial screen of the remote system itself. Write this information down -- it may be the only time you see it. If you find yourself stuck in SLED, or in another system, try one of
the following commands: bye, quit, exit, logout, logoff, lo, end, or //exit.
If none of these work, try using the control key AND the right bracket
(]) together to get to the telnet prompt. At the telnet prompt, type "quit."
Sometimes <control> C will get you out of a tight spot. Someti
The best way to learn is by exploring. SLED is a computer on the Internet,
so when you're on SLED, you're already using the Internet. Check out the
various SLED menus and try the <SEARCH> button at the bottom of
SLED screens.
There are also numerous books on the Internet at the library and in local bookstores. The magazine Internet World contains articles for beginners in every issue.
Anchorage library dial-up number is: 562-3463 Both have a 1 hour connection time. The local AlaskaNet numbers were discontinued in late 2001 due to
To use SLED with a graphical browser, find out what you need under Help for graphical users.
If you are using client browser software (Mosaic, Netscape, etc.) on
your own PC to access SLED, your situation is different from that of straight
dial-in users. You will need to purchase or download software packages
for email, telnet, FTP, etc. and configure them to work on your computer.
Some of the menu items on SLED are information resources that are not
themselves World Wide Web or Gopher sites. SLED makes a TELNET connection
to sites such as the Anchorage Municipal Libraries catalog, GPO Access
and others. In order to connect to these sites using Netscape, you must
also have what's called a TELNET "supporting application," in
other words, a TELNET program in addition to your Netscape program. You
can purchase or download TELNET software: some common examples are WinQVT,
EWAN, Trumpet Telnet, etc. These are typically available free of charge
through your Internet account provider. Once you have the telnet program,
you must tell your Netscape program its name including the path (where
you stored it on your computer). To do this, use the Options/Preferences
menu in Netscape and set preferences on "Applications and Directories."
Once you have configured Netscape to use the telnet program,
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